| Definition | Source |
| 1) The characteristic of getting or having the Information when needed by a process or Knowledge Worker.
2) The Characteristic of the Information being accessible when it is needed. |
ENGLISH, L. P. 2009. Information quality applied: Best practices for improving business information, processes and systems, Wiley Publishing. |
Related Characteristic: Data punctuality
| Definition | Source |
| The data agrees with an original, corroborative source record of data, such as a notarized birth certificate, document, or unaltered electronic data received from a party outside the control of the organization that is demonstrated to be a reliable source. | ENGLISH, L. P. 2009. Information quality applied: Best practices for improving business information, processes and systems, Wiley Publishing. |
Related Characteristic: Accuracy to reference source
| Definition | Source |
| The data correctly reflects the Characteristics of a Real-World Object or Event being described. Accuracy and Precision represent the highest degree of inherent Information Quality possible. | ENGLISH, L. P. 2009. Information quality applied: Best practices for improving business information, processes and systems, Wiley Publishing. |
Related Characteristic: Accuracy to reality
| Definition | Source |
| Data values are correct to the right level of detail or granularity, such as price to the penny or weight to the nearest tenth of a gram. | ENGLISH, L. P. 2009. Information quality applied: Best practices for improving business information, processes and systems, Wiley Publishing. |
Related Characteristic: Precision
| Definition | Source |
| A given data element (fact) has a full value stored for all records that should have a value. | ENGLISH, L. P. 2009. Information quality applied: Best practices for improving business information, processes and systems, Wiley Publishing. |
Related Characteristic: Completeness of mandatory attributes
| Definition | Source |
| A record exists for every Real-World Object or Event the Enterprise needs to know about. | ENGLISH, L. P. 2009. Information quality applied: Best practices for improving business information, processes and systems, Wiley Publishing. |
Related Characteristic: Completeness of records
| Definition | Source |
| There is only one record in a given data store that represents a Single Real-World Object or Event. | ENGLISH, L. P. 2009. Information quality applied: Best practices for improving business information, processes and systems, Wiley Publishing. |
Related Characteristic: Redundancy
| Definition | Source |
| Data about an object or event in one data store is semantically Equivalent to data about the same object or event in another data store. | ENGLISH, L. P. 2009. Information quality applied: Best practices for improving business information, processes and systems, Wiley Publishing. |
Related Characteristic: Semantic consistency
| Definition | Source |
| The Information Float or Lag Time is acceptable between (a) when data is knowable (create or changed) in one data store to (b) when it is also knowable in a redundant or distributed data store, and concurrent queries to each data store produce the same result. | ENGLISH, L. P. 2009. Information quality applied: Best practices for improving business information, processes and systems, Wiley Publishing. |
Related Characteristic: Referential integrity
| Definition | Source |
| The “age” of the data is correct for the Knowledge Worker’s purpose . Purposes such as inventory control for Just-in-Time Inventory require the most current data. Comparing sales trends for last period to period one-year ago requires sales data from respective periods. | ENGLISH, L. P. 2009. Information quality applied: Best practices for improving business information, processes and systems, Wiley Publishing. |
Related Characteristic: Data timeliness
| Definition | Source |
| The source of information (1) guarantees the quality of information it provides with remedies for non-compliance; (2) documents its certification in its Information Quality Management capabilities to capture, maintain, and deliver Quality Information; (3) provides objective and verifiable measures of the Quality of Information it provides in agreed-upon Quality Characteristics; and (4) guarantees that the Information has been protected from unauthorized access or modification. | ENGLISH, L. P. 2009. Information quality applied: Best practices for improving business information, processes and systems, Wiley Publishing. |
Related Characteristic: Source quality
| Definition | Source |
| The degree to which Information is presented without bias, enabling the Knowledge Worker to understand the meaning and significance without misinterpretation. | ENGLISH, L. P. 2009. Information quality applied: Best practices for improving business information, processes and systems, Wiley Publishing. |
Related Characteristic: Objectivity
| Definition | Source |
| 1) The Characteristic in which the Information is the right kind of Information that adds value to the task at hand, such as to perform a process or make a decision.
2) Knowledge Workers have all the Facts they need to perform their processes or make their decisions. |
ENGLISH, L. P. 2009. Information quality applied: Best practices for improving business information, processes and systems, Wiley Publishing. |
Related Characteristic: Usefulness and relevance
| Definition | Source |
| 1) Periodic Reports, such as Financial Statements, Annual Reports, and Policy and Procedure Manuals should have a standard format with a style sheet that presents the information in a consistent and easily read and understood format.
2) The Characteristic in which Information is presented in a way that clearly communicates the truth of the data. Information is presented with clear labels, footnotes, and/or other explanatory notes, with references or links to definitions or documentation the clearly communicates the meaning and any anomalies in the Information. |
ENGLISH, L. P. 2009. Information quality applied: Best practices for improving business information, processes and systems, Wiley Publishing. |
Related Characteristic: Understandability
| Definition | Source |
| 1) The Characteristic in which formatted data is presented consistently in a standardized or consistent way across different media, such as in computer screens, reports, or manually prepared reports.
2) The Characteristic of Information being presented in the right technology Media, such as online, hardcopy report, audio, or video. 3) The degree to which Information is presented in a way Intuitive and appropriate for the task at hand. The Presentation Quality of Information will vary by the individual purposes for which it is required. Some users require concise presentation, whereas others require a complete, detailed presentation, and yet others require graphic, color, or other highlighting techniques. |
ENGLISH, L. P. 2009. Information quality applied: Best practices for improving business information, processes and systems, Wiley Publishing. |
Related Characteristic: Appropriate presentation
| Definition | Source |
| 1) Data values conform to the Specified Business Rules.
2) A derived or calculated data value is Produced Correctly according to a specified Calculation Formula or set of Derivation Rules. |
ENGLISH, L. P. 2009. Information quality applied: Best practices for improving business information, processes and systems, Wiley Publishing. |
Related Characteristic: Business rules compliance
| Definition | Source |
| 1) A data value is a Valid Value or within a specified range of valid values for this data element.
2) Data values are consistent with the Attribute (Fact) definition. |
ENGLISH, L. P. 2009. Information quality applied: Best practices for improving business information, processes and systems, Wiley Publishing. |
Related Characteristic: Meta-data compliance
| Definition | Source |
| SIGNS AND OTHER Information-Bearing Mechanisms like Traffic Signals should be standardized and universally used across the broadest audience possible. | ENGLISH, L. P. 2009. Information quality applied: Best practices for improving business information, processes and systems, Wiley Publishing. |
Related Characteristic: Standards and regulatory compliance